• Pamela Brusa

What Is Technical Writing?


Are you looking to understand what technical writing is and how you can become more proficient?


Technical Writing is a term that defines written form of technical communication used in a variety of technical fields - computer software and hardware, chemistry, biotech, aeronautics, engineering, robotics, finance, etc. Some people define this term as "writing complex things in a simple form".


Technical writing is done by technical writers or technical communicators. This profession requires many skills such as critical thinking, writing skills, including analytical thought process, and research.


In the past, technical documentation was mostly written and viewed offline. It either shipped with the product as a file (for software products) or was delivered along with the product in its printed form.


Over the last decade, most of user guides started moving to online documentation portals. This turned out to be a convenient way of storing user documentation as it can be reached easily by both readers and authors with, basically, just the Internet connection and a browser.


This can be achieved with the help of online documentation tools like ClickHelp. With this online authoring tool, user guides can stay online, they can be printed out or downloaded in any popular offline documentation format.


Technical writing is a continuous process. One of the tasks of a documentation team is to keep all help topics updated. This requires constant revision of big amounts of data.

There are special techniques used by professional technical writers to make the writing process more efficient. ClickHelp features special workflows designed to fit the needs of a documentation team. Also, Single-Sourcing Techniques are used to simplify writing and save time.


Technical writing continues to be a highly coveted skill in the professional workplace. Demand is expected to grow at 10% from 2014 to 2024. This is faster than the average for all occupations.

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